TCPR01
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Achieving Excellence in Customer Service
|
05 – 09/Mar
|
Kuala Lumpur
|
Select |
TCPR02
|
Advanced Social Media Training
|
12 – 16/Mar
|
Istanbul
|
Select |
TCPR03
|
Client Management Strategies for Retention & Growth
|
19 – 23/Mar
|
Kuala Lumpur
|
Select |
TCPR04
|
Customer Focused Management
|
26 – 30/Mar
|
Indonesia
|
Select |
TCPR05
|
Customer Profiling Techniques & Procedures
|
02 – 06/Apr
|
Istanbul
|
Select |
TCPR06
|
Customer Service For The Public Sector And The Art Of Dealing With The Public
|
09 – 13/Apr
|
Kuala Lumpur
|
Select |
TCPR07
|
Customer-Focused Selling Strategies
|
16 – 20/Apr
|
Kuala Lumpur
|
Select |
TCPR08
|
Effective Government Relations for the Oil & Gas Sector
|
23 – 27/Apr
|
Indonesia
|
Select |
TCPR09
|
Event Management Specialist
|
07 – 11/May
|
Kuala Lumpur
|
Select |
TCPR10
|
Dealing With Customer Complaints And Objections
|
18 – 22/June
|
Istanbul
|
Select |
TCPR11
|
Measuring and Managing Customer Satisfaction
|
25 – 29/June
|
Kuala Lumpur
|
Select |
TCPR12
|
Modern methods and techniques in the preparation and organization of conferences and exhibitions
|
02 – 06/July
|
Kuala Lumpur
|
Select |
TCPR13
|
Planning and Managing PR Campaigns
|
09 – 13/July
|
Alexandria
|
Select |
TCPR14
|
Protocol & Event Management
|
16 – 20/July
|
Kuala Lumpur
|
Select |
TCPR15
|
Public Relations in the Oil and Gas Industry
|
23 – 27/July
|
Kuala Lumpur
|
Select |
TCPR16
|
Public Relations, Organization And Management Of Events, Conferences And Protocol
|
06 – 10/Aug
|
Istanbul
|
Select |
TCPR17
|
Service Quality and Excellence, Beyond Customer Service
|
13 – 17/Aug
|
Kuala Lumpur
|
Select |
TCPR18
|
Skills of Dealing with VIP
|
27 – 31/Aug
|
Alexandria
|
Select |
TCPR19
|
Strategies And Plans For Public Relations And Protocol In Parliaments
|
03 – 07/Sep
|
Kuala Lumpur
|
Select |
TCPR20
|
How To Develop Self And Overcome Stress
|
10 – 14/Sep
|
Istanbul
|
Select |
TCPR21
|
Public Relations And Building The Institutional Work System
|
17 – 21/Sep
|
Kuala Lumpur
|
Select |
TCPR22
|
Marketing Strategies For Market Analysis And Competitors
|
24 – 28/Sep
|
Indonesia
|
Select |
TCPR23
|
Advanced CRM Customer Relationship Management
|
01 – 05/Oct
|
Kuala Lumpur
|
Select |
TCPR24
|
Marketing For Corporate Sales And Sales Team Management
|
08 – 12/Oct
|
Kuala Lumpur
|
Select |
TCPR25
|
Marketing and Sales (Skill – Creativity – Excellence)
|
15 – 19/Oct
|
Istanbul
|
Select |
