Management Skills Of Supervisors

General objectives of the program:

• Develop the managerial and leadership skills of the participants so that they can solve problems and lead the work
• Provide participants with ways and means of preparing and building task forces while developing their skills in developing team spirit and self-organization
• Provide participants with a range of scientific and practical concepts in how to analyze human behavior, reciprocal relations and understanding of human nature
• Develop skills to understand the patterns and motivations of human behavior and deal effectively with each pattern, whether to persuade, motivate or influence

Program directed to:

• Managers and supervisors
• Supervisors
• Administrative assistants
• Working in a team

Topics:

First Day:

Tasks and functions required for successful coordination and administrative follow-up

The concept of teamwork and its importance in the success of organizations

Types of group tasks and types of teams in organizations

Methods of preparation for building the working group in organizations:

Preparing and preparing the collective members within the team

The roles of individuals in the team

Preparing individuals for effective communication within the team:

o Improve self-expression abilities

o Improve the ability to listen and return impact and good news

o Develop team skills in achieving effective communication

o Develop the skills of interpersonal relationships

Second Day:

Effective Team Leadership:

• Leadership and its different patterns
• Managing meetings of the working group
• Analysis of the human behavior of team members
• Motivation and motivation for business performance
• A practical laboratory on the skills of achieving goals through teamwork and the common motivation to accomplish tasks and roles
• Assumptions of human nature in dealing with others and parties to deal
• Practical training for participants about the blindness of seeing oneself and seeing others

Third Day:

• Motivation and awareness and their impact on the effectiveness of dealing with others
• Human motivations and approaches to understanding the human personality
• Cognitive differences between humans and the importance of their understanding of effective and effective treatment

Fourth Day:

Behavioral skills needed for communication effectiveness:

• Listen effectively
• Return effect
• Analysis and communicative feedback
• Dealing with work pressures
• Identify and analyze controversial problems and appropriate approaches to make the right decisions

Fifth Day:

• Effective negotiation skills in dealing with others
• The basics of effective negotiation with others
• How to convince others and achieve effective interaction with them
• methods of mental control in dealing
• Means of directing and motivating others in difficult situations

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